Final answer:
The statement suggesting that customer's personal information can be shared and becomes public is false. Personal information must be kept confidential for privacy and security reasons. Failure to protect such information can lead to identity theft and scams.
Step-by-step explanation:
The statement 'Any personal information a customer gives you becomes public knowledge and you may share it with other sales associates' is false. Personal, financial, and medical information shared with businesses and organizations must be kept confidential to protect individual privacy and security. It's essential for businesses to maintain trust with their customers by ensuring that this sensitive information remains secure and is not disclosed publicly or shared unnecessarily within the organization.
In the context of employment, sharing this kind of information can make individuals vulnerable to scams and identity theft. Moreover, with the increasing use of the internet, there's a significant rise in concerns about online privacy. According to Pew Research Center, more people are worried about their personal information being accessible online and the risks of harassment and theft of personal information like Social Security numbers.