Question

What are some ways to demonstrate interest in your customer and listen to the message behind their words?

1) Watch your body language
2) Make eye contact
3) Don't slouch
4) Don't cross your arms
5) Don't turn your body away

Answer 1

Demonstrating interest in your customer involves effective eye contact, open body language, and attentive listening. Picking up on nonverbal cues is key to understanding the customer's true message. Reflecting on their tone and body language complements empathetic listening and helps in building rapport.To demonstrate interest in your customer and listen to their message, it is important to pay attention to body language and maintain eye contact.

Step-by-step explanation:

When demonstrating interest in your customer and listening to the message behind their words, there are several important things to consider:

1. Watch your body language: Maintain good posture, avoid crossing your arms, and avoid turning your body away from the customer.
2. Make eye contact: Direct eye contact shows that you are engaged and attentive.
3. Read the body language of the customer: Pay attention to their facial expressions, fidgeting, and other nonverbal cues to understand their emotions and level of engagement.