Final Answer:
The given statement Is it okay to interrupt the customer while they are speaking if you are asking a clarifying question is 2) False
Step-by-step explanation:
Interrupting a customer while they are speaking, even if it's to ask a clarifying question, is generally considered poor customer service. It can make the customer feel unheard or frustrated. Effective communication involves active listening, allowing the customer to express themselves fully before seeking clarification. By patiently listening without interruption, you demonstrate respect and attentiveness to the customer's concerns. Interrupting can create a negative experience and hinder the resolution process. Therefore, it is false that it is okay to interrupt the customer while they are speaking, even for clarifying questions.
so the answer is false.