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Logistics customer service - Physical distribution is invisible to most consumers?

User JDawwgy
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Final answer:

Physical distribution in logistics, vital for products to reach consumers, remains largely unseen by them. Improving technology and transportation, along with better labor policies, are key to efficient supply chains. For example, companies like Coca-Cola optimize their processes by manufacturing nearer to markets, and firms like L.L. Bean rely on strong reputations and customer service to succeed.

Step-by-step explanation:

Physical distribution in logistics is often invisible to most consumers, but it plays a critical role in delivering products and services. While supply chain issues may be behind the scenes, advancements in technology, transportation methods, and national policies during emergencies help to maintain smooth operations. For instance, companies like Coca-Cola employ bulk gaining strategies, utilizing local resources to manufacture products closer to the market to save on transportation costs and improve efficiency. Furthermore, respect for labor rights and investing in labor policies is essential for a healthy supply chain. Similarly, commercial entities such as L.L. Bean, which sells products through mail and online, rely on strong reputations and customer service policies like money-back guarantees to mitigate the challenges of consumers not being able to physically examine products before purchasing.

User Yonette
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