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What are five things that influence customers' decisions?

1) Price
2) Quality
3) Brand reputation
4) Customer reviews
5) Product features

User Sweety
by
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1 Answer

4 votes

Final answer:

Price, quality, brand reputation, customer reviews, and product features are five things that influence customers' decisions.

Step-by-step explanation:

Five things that influence customers' decisions are:

  1. Price: The cost of a product or service can greatly impact a customer's decision to purchase it. Lower prices may attract more customers, while higher prices may deter some.
  2. Quality: Customers want to ensure that the product or service they are buying meets their expectations and will provide value for their money. Good quality can increase customer satisfaction and loyalty.
  3. Brand reputation: The reputation of a brand and how it is perceived by customers can influence their decision-making. Trustworthy and well-established brands may have an advantage over unknown or less reputable ones.
  4. Customer reviews: Reviews and feedback from other customers play a significant role in influencing purchasing decisions. Positive reviews can build trust and confidence in a product or service, while negative reviews may deter potential customers.
  5. Product features: The features, functionalities, and benefits of a product or service can impact customers' decisions. Customers look for specific features that align with their needs and preferences.

User Nauer
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