Question

What would you do with the Veteran's record if there is a Pending 20-0986?

1) Put the record into a pending status and inform the Veteran about their other than honorable discharge
2) Forward the case along with the enrollment application and a copy of the discharge to the VBA for an administrative decision
3) Notify the Veteran once a final decision has been reached
4) Submit a HEC Alert to initiate the adjudication process

Answer 1

If there is a pending 20-0986 for a Veteran's record, the appropriate course of action would be to put the record into a pending status, forward the case to the VBA, notify the Veteran once a decision is reached, and initiate the adjudication process.

Step-by-step explanation:

If there is a pending 20-0986 for a Veteran's record, the appropriate course of action would be:

1. Put the record into a pending status and inform the Veteran about their other than honorable discharge.
2. Forward the case along with the enrollment application and a copy of the discharge to the Veterans Benefits Administration (VBA) for an administrative decision.
3. Notify the Veteran once a final decision has been reached.
4. Submit a Higher-Level Review (HLR) or Higher-Level Evaluation Committee (HEC) Alert to initiate the adjudication process.