Final answer:
Non-verbal expressions such as smiles or gestures can convey positive or negative messages depending on cultural norms and context. In professional settings like interviews, body language can greatly influence outcomes. Misunderstandings may arise if non-verbal communication is not culturally or situationally appropriate.
Step-by-step explanation:
Non-verbal expressions can communicate a wide range of messages both positive and negative due to their symbolic nature and cultural context. For example, a smile often sends a positive message of joy, but it can be considered rude in some cultures where it is inappropriate to smile at strangers. In contrast, a thumbs-up may signify agreement or approval in many places, but it is an offensive gesture in countries like Russia and Australia.
Body language such as eye contact and facial expressions greatly influence how we perceive someone’s emotional state, attitude, or level of engagement. During an interview, non-verbal cues like eye contact and smiling can positively impact an interviewer's assessment of a candidate. However, overt self-promotion or failing to make eye contact may be viewed negatively.
Overall, non-verbal communication must be tailored to fit the social and cultural norms of the interacting parties to ensure the intended message is effectively communicated. Misinterpretations can occur if non-verbal signals are not aligned with the cultural expectations or situational context of the observer.