Final answer:
Yes, a user can have both the roles snc_internal and snc_external in the context of ServiceNow, a cloud computing platform for IT service management.
Step-by-step explanation:
Yes, a user can have both of the roles snc_internal and snc_external. These roles are used in the context of ServiceNow, a cloud computing platform that provides solutions for IT service management.
The snc_internal role is typically assigned to internal users who have administrative access and can manage the platform. On the other hand, the snc_external role is usually assigned to external users, such as customers or partners, who need access to certain functionalities of the platform without administrative privileges.
Having both roles allows a user to have internal administrative access while also having restricted external access to specific functionalities or services.