Final answer:
CSM leverages configuration management to track software and hardware assets, and service management to deliver high-quality services. This combination ensures the efficient creation and maintenance of products throughout their lifecycle.
Step-by-step explanation:
CSM, which stands for Configuration and Service Management, utilizes a number of tools and methodologies to create and maintain products and assets. Two essential components of CSM are configuration management and service management. Configuration management involves the detailed recording and updating of information about an enterprise's hardware and software. This includes tracking configurations, managing changes, and ensuring the integrity of assets over time.
Service management, on the other hand, focuses on the management and delivery of services to ensure that they meet the needs of clients or customers. This includes processes like service design, transition, operation, and continuous improvement. Both aspects of CSM aim to provide a stable environment for products to be developed, improved, and used efficiently and effectively.
CSM uses configuration and service management techniques to meticulously track hardware and software, manage changes, and deliver services effectively. This ensures product stability and quality throughout their lifecycle.