Final answer:
Business process reengineering is a radical approach to redesigning business processes to improve performance metrics dramatically. Its strengths include fostering innovation and aligning with customer needs. Despite its benefits, BPR carries risks like high costs, resistance to change, and possible negative impacts on employee morale.
Step-by-step explanation:
The basic approach of business process reengineering (BPR) involves the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service, and speed. The major impacts of BPR can include significant reductions in costs and processing times, improvement in quality, and enhanced organizational responsiveness. However, this approach requires organizations to change dramatically, which can lead to resistance from employees, disruption in services during the transition period, and the potential for failure if not managed carefully.
Strengths of business process reengineering involve fostering innovation by enabling companies to rethink their operations completely and challenge existing paradigms. It also aligns processes more directly with customer needs and organizational goals, offering substantial improvements in business performance. Limitations, on the other hand, can include high costs, high risk of failure due to resistance to change, and potentially negative impacts on employee morale and job security.