Final answer:
The student asked who can be assigned to follow up or manage leads, and the correct answer would be either a Salesperson or Manager. These roles are responsible for engaging with potential customers and overseeing the sales process.
Step-by-step explanation:
Within a business context, specifically in sales and customer relationship management, the user or group of users who can be assigned to follow up or manage leads would be the Salesperson or the Manager. Salespersons are directly responsible for engaging with potential clients, following up on leads, and working towards closing deals. Managers or executives may also handle leads, especially in strategic or high-value cases, and they usually have the oversight of the sales process and the authority to allocate resources as necessary.
It is less common for an Administrator, who often deals with more clerical or office-oriented tasks, to manage leads directly, unless it is within their job description in a smaller company. Customers, on the other hand, are the recipients of the sales efforts rather than the ones managing leads. Installation and repair and construction or mining professionals typically do not manage leads as it's not in the scope of their job functions.