Final answer:
The exact percentage of people who say they'll avoid a company after a bad experience isn't provided, but 79% are concerned about how companies use their data, which could lead to lost customers.
Step-by-step explanation:
The specific percentage of people who say they will never do business with a company again after a negative experience is not provided in the information given. However, customer concerns about data privacy in companies are significant, with 79 percent expressing concerns about how companies use their data. This dissatisfaction with data handling by companies could imply a negative experience that may lead to a substantial number of these individuals deciding not to engage with the company again.
Understanding customer dissatisfaction is crucial for businesses as it can directly impact their reputation and customer loyalty. The concerns about data use by companies are indicative of the importance of trust and transparency in customer relations, which, if handled poorly, could lead to a negative experience and possible loss of future business.