171k views
4 votes
How do tourism related businesses quickly identify external customers needs?

1 Answer

3 votes

Final answer:

Tourism-related businesses can use market research, customer relationship management systems, and monitoring industry trends to quickly identify and meet the needs of their external customers.

Step-by-step explanation:

In order to quickly identify the external customers' needs, tourism-related businesses can use various methods:

  1. By conducting surveys, collecting feedback, and analyzing customer data, businesses can gather information about customer preferences, expectations, and needs.
  2. Customer Relationship Management (CRM) Systems: These systems help businesses track customer interactions, preferences, and purchase history, allowing them to better understand and anticipate customer needs.
  3. Monitoring Industry Trends: By staying updated on industry trends, businesses can align their offerings with changing customer demands and preferences.

By employing these strategies, tourism-related businesses can quickly identify and meet the needs of their external customers.

User Bsbak
by
7.2k points