Final answer:
Burnout refers to an individual's lack of productivity that may be due to physical exhaustion and a lowered sense of self-efficacy. It is characterized by emotional exhaustion, depersonalization, and diminished personal accomplishment.
Step-by-step explanation:
The correct answer is c. burnout.
Burnout refers to an individual's lack of productivity that may be due to physical exhaustion and a lowered sense of self-efficacy. It is characterized by emotional exhaustion, depersonalization, and diminished personal accomplishment. Job strain, being older and unmarried, and having physical or mental disorders are risk factors for job burnout.