Question

An advertisement for the AC unit states that you can buy it and we will install it, but then the sales associate gives the customer a list of items that the store doesn't offer installments for, and the AC unit is on the list. What does this mean for the customer?

1) The customer can still buy the AC unit and find another way to install it
2) The customer cannot buy the AC unit
3) The customer can buy the AC unit but will need to find someone else to install it
4) The customer can buy the AC unit and the store will install it despite what the sales associate said

Answer 1

The customer can buy the AC unit from the store but will need to arrange installation through another service provider, as installation is not offered by the store for this item. They should also inquire about warranties and service contracts for further support.

Step-by-step explanation:

It appears there is a discrepancy between the advertisement and what the sales associate has communicated. The customer can still buy the AC unit but will need to address the installation since it's not offered by the store for this specific product. The available options are:

1. The customer can find a different service provider to install the AC unit.
2. Alternatively, they could self-install if they possess the necessary expertise and tools to do so.
3. Lastly, the customer might consider looking for another retailer that offers both sales and installation services for AC units.

It is also important for the customer to inquire about the warranty and the possibility of purchasing a service contract that could provide additional support and cover potential issues post-installation.