Final answer:
The first key component of a customer service environment is the employee, who must maintain professionalism and resourcefulness to satisfy both external and internal customers, such as managers.
Step-by-step explanation:
The first major key component of a customer service environment is the employee. If you think of your manager as your most important internal customer, you'll recognize that offering exceptional customer service is critical. Being professional and resourceful not only ensures that you receive positive feedback from your supervisor, but it can also lead to new opportunities and increased job satisfaction.