Final answer:
Internal customers with special requests are not necessarily difficult customers. They have specific needs that require extra attention.
Step-by-step explanation:
Internal customers with special requests are not necessarily classified as difficult customers. While they may have specific needs or requirements, it does not automatically make them difficult to work with.
Internal customers refer to individuals or departments within an organization who rely on the services or products provided by another department or individual. Examples of internal customers can include employees from different departments or teams.
Having special requests simply means that the internal customer has unique or specific needs that may require extra attention or customization. It is important to handle these requests professionally and provide excellent customer service to ensure customer satisfaction.