Final answer:
To avoid breakdowns with internal customers, you should always honor all commitments and promises. This aligns with Ross's duty of fidelity and contributes to a positive corporate culture, enhancing trust and cooperation within an organization.
Step-by-step explanation:
To prevent or at least reduce the possibility of breakdowns with your internal customers, it is essential to honor all commitments and promises to your internal customers. This approach is in line with the moral duty of fidelity, which encompasses the responsibility to keep promises and be truthful, as identified by Ross in his theory of prima facie duties. Ensuring that commitments made to internal customers are fulfilled builds trust, demonstrates reliability, and maintains a strong working relationship within an organization.
Staying true to one's word within a business context is not just a matter of ethic; it translates into more effective teamwork, smoother operations, and ultimately a more robust organizational performance. By honoring commitments, obligations, agreements, and contracts, you safeguard your reputation and contribute to a positive corporate culture. Recognizing the importance of these duties aligns with Ross's emphasis on ethical actions that promote overall good and avoid causing harm to others through negligence or breach of responsibility.