Question

What is the goal 2 of the National Patient Safety Goals?

1) To improve effectiveness of communication among caregivers
2) To answer the phone promptly and politely
3) To keep writing materials beside the phone to record information
4) To provide accurate and consistent information to contacts

Answer 1

Goal 2 of the National Patient Safety Goals aims to enhance communication among caregivers to ensure patient safety. This includes thorough practices such as verbal confirmations among health professionals about critical aspects of patient care, accurate labeling of specimens, and addressing health record policies that consider costs, quality of life, and privacy.

Step-by-step explanation:

The goal 2 of the National Patient Safety Goals is to improve the effectiveness of communication among caregivers. This objective is crucial for ensuring that patients receive safe and coordinated care during their treatment and recovery. For example, it includes confirming that health records are accurate and securely managed, addressing any concerns during patient handovers, and making sure that all surgical items and specimen are accounted for and correctly labeled.

In the context of surgeries, communication effectiveness is exemplified by a nurse reviewing details aloud with the surgical team, which includes confirming the name of the procedure, ensuring that all needles, sponges, and instruments are accounted for, that specimens are correctly labeled, and identifying any issues with equipment. Effective communication reduces the risk of errors and enhances overall patient safety.

In developing policies that concern health records, questions to address may include: How can we balance the cost of treatments and diagnoses with patient quality of life? What are the risks to individual privacy, and how can we mitigate them? How do we maintain the integrity of health records while ensuring they are accessible to the right caregivers?