Final answer:
CNT-Books should implement a VPN service for their salespeople and site-to-site VPN connections for the branch offices. Adding VoIP services for communication would further reduce costs. Embracing cloud-based services may enhance their network while reducing maintenance needs.
Step-by-step explanation:
The question workspace case project 10-2 cnt-books is seeking an affordable solution for establishing remote connections for its salespeople and branch offices. The salespeople who travel customer sites nationally and the branch offices located in Los Angeles, Chicago, and Orlando require secure, reliable, and cost-effective communication methods to connect with the main office in Phoenix.
For the salespeople who are always on the move, a Virtual Private Network (VPN) service should be implemented, allowing them to securely access company resources from any location. VPNs utilize the internet to create a secure tunnel to the company network and are much more affordable than dedicated lines. The main office should have a VPN gateway that can handle the incoming connections efficiently.For the branch offices which have a static location but still require remote connectivity, a site-to-site VPN would be an optimal solution. This would create permanent links between the main office and branch offices, ensuring all sites are interconnected over the internet with encrypted traffic.
To further reduce costs and maintain communication, Voice over Internet Protocol (VoIP) services can be used for phone calls between the branches and the main office. VoIP utilizes the internet connection for voice communications, significantly lowering the cost compared to traditional phone lines.The network in the main office can also be enhanced with cloud-based services and software to minimize the need for physical infrastructure and maintenance, which in turn can lead to economies of scale, similar to the way Amazon operates its inventory and sales business.