Final answer:
Verbal communication, active listening, and nonverbal communication skills are especially helpful for employees who interact with customers on a regular basis.
Step-by-step explanation:
Verbal communication is a skill that would be especially helpful for an employee who interacts with a customer on a regular basis. Being able to effectively express ideas, ask questions, and provide clear instructions is vital in customer interactions.
Active listening is another important skill to have. It involves fully focusing on, understanding, and responding to the customer's needs and concerns. This can help build rapport and ensure that the customer feels valued and understood.
Nonverbal communication is also crucial. This includes using appropriate facial expressions, body language, and gestures to convey attentiveness, empathy, and respect.