Final answer:
Barbara Norris could improve employee morale by acknowledging their work, enabling open communication, offering professional development opportunities, and cultivating a team-oriented environment, as suggested in the context provided.
Step-by-step explanation:
To boost morale of employees, Barbara Norris could adopt several strategies although the provided text does not specifically detail her actions. Based on similar situations, leaders often increase morale by recognizing employee contributions, ensuring open communication, providing opportunities for professional development, and fostering a collaborative work environment. As seen in the passages, creating a positive culture, as Tracy suggests, or organizing community social events like the American Red Cross did, can also be effective in improving morale. By addressing Noel's disruptive decisiveness, Tracy emphasizes the importance of adapting to organizational culture to maintain a harmonious and motivated team.