Question

Actions you might take when you encounter difficulties with a banking app include?

1) Provide your username and password to a bank employee for verification
2) Update app and phone software
3) Contact customer service for the bank or app
4) Make sure that you are using the correct username and password

Answer 1

When facing troubles with a banking app, do not share login credentials but ensure the app is updated, contact customer service, and verify your login details. Always protect your personal information and notify your bank of any changes in your contact details. Options 2, 3, and 4.

Step-by-step explanation:

When encountering difficulties with a banking app, the actions to take include:

1. Never provide your username and password to anyone, not even to a bank employee for verification, as this could compromise your account security.
2. Make sure to update the app and phone software to the latest versions as updates often contain fixes for bugs that may be causing your issues.
3. Contact customer service for the bank or app if you continue to have issues. They are equipped to handle such problems and can provide secure assistance.
4. Make sure that you are using the correct username and password. It's essential to use passwords and PINs that cannot be easily guessed to protect your accounts.

Additionally, it's always good practice to protect your credit and debit cards, mailbox, and wallet, and to use anti-virus software.

Always notify your bank when you change your address or phone number to maintain the security of your account information.

Hence, the right answer is options 2, 3, and 4.