Final answer:
Jessica's behavior of labeling Carla as "fruckin' loud and a blitch" is an example of displacement, a defense mechanism.
Step-by-step explanation:
Jessica's behavior of labeling Carla as "fruckin' loud and a blitch" is an example of displacement, which is a defense mechanism. Displacement involves transferring inappropriate urges or behaviors onto a more acceptable or less threatening target. In this case, Jessica is unable to express her anger or frustration directly at the person or situation that triggered these feelings, so she displaces them onto Carla instead. By labeling Carla with negative characteristics, Jessica is redirecting her anger and frustration away from the true source and onto someone else.