Final answer:
Customer awareness implies that consumers who are informed about the products and services they use also bear the responsibility for the choices they make. This encompasses using products safely, making informed decisions, and communicating effectively about their needs and concerns, which align with economic rights and responsibilities.
Step-by-step explanation:
The concept that customer awareness is a synonym of customer responsibility stems from the idea that informed consumers are expected to make conscientious choices that reflect their responsibilities as customers. Just as employees have certain obligations in their jobs, such as meeting the needs of their managers and being accountable for processes and outcomes, customers have similar obligations toward consumption. This includes using products safely, choosing goods and services carefully, seeking information, and using it to make informed decisions, as well as communicating preferences and concerns.
In the realm of economics, consumer responsibility goes hand-in-hand with consumer rights. Rights like safety, being informed, freedom of choice, and the right to be heard carry with them an inherent responsibility to act in a way that is considerate of the environment, economy, and society as a whole. For instance, being aware of the environmental impact of certain consumer demands puts the onus on individuals to consider these effects when making purchasing decisions.