Question

Which two statements are true?

A. Cast Iron and Web Methods are two of the middleware tools used to integrate ERP and CRM systems.
B. BigMachines provides out of the box integration with Salesforce and Oracle Sales Cloud.
C. BigMachines has its own middleware tool to integrate this external CRM and ERP applications.
D. Web services are used for CRM integration but not for ERP integration.

Answer 1

Cast Iron and Web Methods are middleware tools used for ERP and CRM integration. BigMachines offers out-of-the-box integration with Salesforce and Oracle Sales Cloud. Web services can be used for both CRM and ERP integration.

Step-by-step explanation:

Statement A is true. Cast Iron and Web Methods are two popular middleware tools used to integrate ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems. These tools help in exchanging data and information between the two systems.

Statement B is true. BigMachines, a software company, offers out-of-the-box integration with popular CRM systems like Salesforce and Oracle Sales Cloud, which allows for easier and seamless integration of their features.

Statement C is false. BigMachines does not have its own middleware tool to integrate external CRM and ERP applications. It relies on other tools and platforms for integration.

Statement D is false. Web services can be used for both CRM and ERP integration. Web services provide a standardized way of communication between systems and can be used to integrate different applications.