Final answer:
The appropriate business service that reflects a Full AMS client on a ticket in Remedy or Supportal is the Application Management Service (AMS).
Step-by-step explanation:
The appropriate business service that reflects a Full AMS client on a ticket in Remedy or Supportal would be the Application Management Service (AMS). AMS is a type of IT service that provides ongoing management and support for an application or software. It typically includes services like incident management, problem management, release management, and application enhancement.
When logging a ticket in these systems, it's important to categorize the service correctly to ensure that the issue is addressed by the appropriate team and within the correct service level agreements. Full AMS (Application Management Services) clients typically have a comprehensive support package, which could include application support, infrastructure management, and other IT services. Therefore, the ticket should accurately reflect the level of service the client is entitled to, which in this case would mean selecting an option that aligns with full scope application management services.