Final answer:
The correct template to use when an ITWx call is identified as a change request would be a change request template designed by the organization's IT department to record all necessary details for the change management process.
Step-by-step explanation:
When an ITWx call is found to be a change request, the appropriate template to use would depend on the specific procedures of the organization's IT department. Typically, there would be a distinct change request template designed to capture all the necessary information for such a scenario.
This may include the purpose of the change, the systems affected, the stakeholders involved, an impact analysis, and the steps required to implement the change. The template should ensure that all pertinent details are recorded in a structured format to facilitate an efficient change management process.