Final answer:
The scenario provided demonstrates the factor of personalized healthcare that influenced the positive reception of Healthcare IT.
Thus, the correct option is B.
Step-by-step explanation:
The scenario provided demonstrates the factor of personalized healthcare that influenced the positive reception of Healthcare IT.
When Helen accessed information on the internet and suspected her symptoms were caused by a tumor on her pituitary gland, she researched surgical methods of removal and chose surgeons and a hospital according to her desired surgical procedure.
This personalized approach to her healthcare journey shows how Healthcare IT can empower patients to make informed decisions about their own treatment.Therefore, the correct option is B. personalized healthcare