Final answer:
It is true that you need to verify the account's existence in Delphi.fdc before responding to XYZ Company's request for banquet menus and Grand Ballroom rental details.
Step-by-step explanation:
Before responding to XYZ Company's request for a copy of the banquet menus and details on the room rental for the Grand Ballroom in December, it is true that you need to check whether the account exists in Delphi.fdc. Delphi.fdc is a sales and catering management software commonly used in the hospitality industry, and verifying the account's existence is a critical first step. This ensures that any communication or transaction is associated with the correct client record, helping maintain organized and efficient event planning processes. If the account does not exist, the client's account should be created following the property's standard operating procedures before further action is taken.
The question is related to business, specifically the operations of XYZ Company. XYZ Company has requested a copy of banquet menus and wants to know the room rental for the Grand Ballroom in December. Before inquiring, it is important to ensure that the account exists in Delphi.fdc.