Final answer:
The most likely scenario is that users opened a spear-phishing email. To mitigate the situation until patches are released, it is recommended to disable third-party application stores and validate all signed code before execution.
Step-by-step explanation:
The MOST likely scenario that occurred in this situation is option B: Users opened a spear-phishing email; disable third-party application stores and validate all signed code prior to execution.
A spear-phishing email is a targeted email attack where the attacker poses as a trusted source to trick the recipient into opening a malicious email attachment or clicking on a malicious link. In this case, the unknown applications and device performance issues are indicators of a potential compromise from a spear-phishing attack.
To mitigate this situation until the patches are released, it is recommended to disable third-party application stores and validate all signed code prior to execution. This would help prevent the installation of unknown applications and reduce the risk of further compromise.