Final answer:
To resolve printing issues specific to an application, ensure the correct printer is selected, verify application print settings, and update or reinstall the printer drivers.
Step-by-step explanation:
If you can print a Windows test page but are unable to print from an application, there are three troubleshooting steps you can try to resolve the issue:
- Verify the selected printer in the application is the same as the printer you are trying to print the test page. Sometimes, applications have different default printer settings.
- Check the print settings within the application to ensure they match those of the printer. Application-specific print settings can override system settings and cause conflicts.
- Update or reinstall the printer drivers. Outdated or corrupt drivers can lead to printing issues that might not affect Windows' basic test page functionality.
By following these steps, you can usually identify and solve printing problems that are confined to specific applications.