Final answer:
True, a professional EOS report should avoid judgmental language and use neutral terms that do not polarize the conversation. It is advisable to express uncertainty reasonably and avoid technical jargon for general readership. Words like 'possible', 'likely', and 'risk' can effectively soften the report's tone.
Step-by-step explanation:
True, an End of Shift (EOS) report should be professional and should avoid using judgmental language such as bad, uncooperative, difficult, because such language can be polarizing and project a sense of unfair authority. When creating professional documents, it is crucial to use language that fairly represents uncertainty while still conveying credible concern.
Phrases like it seems that, it appears to me that, or it may be wrong, but can help to take the edge off of the message, making the conversation more constructive and inviting.
Moreover, using words like possible, likely, plausible, and risk can soften the tone but still express the necessary concern. For a general audience, avoiding specialized and technical expressions that are not easily understood by nonexperts is recommended. Instead, opting for clear, non-biased language helps to ensure that the EOS report is professional and intelligible to all readers.