Final answer:
Tying a salesperson's compensation to client satisfaction encourages increased job satisfaction and client loyalty, fostering a mutually beneficial relationship. Positive working relationships with managers are crucial for career development and job satisfaction. An evolving manager/employee relationship is more of a partnership, enhancing opportunities and satisfaction.
Step-by-step explanation:
As the emphasis on relationship selling increases, many sales managers feel that tying a portion of a salesperson's compensation to a client's satisfaction with the salesperson and the company encourages increased job satisfaction and client loyalty. This approach aligns the interests of the salesperson with the needs and satisfaction of the client, thereby fostering a positive and productive relationship. By providing financial incentives for high levels of client satisfaction, companies encourage salespeople to deliver exceptional service, which can lead to repeat business, referrals, and ultimately, greater success for both the salesperson and the company.
Your manager could have a significant impact on your career growth and job satisfaction. Therefore, fostering a positive working relationship with your manager is essential for receiving opportunities for skill development, approval for trainings, and recommendations that may affect raises, promotions, and job references.
The evolving dynamic of the manager/employee relationship is shifting towards a partnership where both parties contribute value. Viewing your manager as an important internal customer and offering exceptional customer service can lead to improved feedback, opportunities, and overall job satisfaction.