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When customer orders buffalo wrap, what questions do you follow up with?

1 Answer

4 votes

Final answer:

To customize the order and enhance customer satisfaction, ask follow-up questions about side dishes, type of tortilla, dietary restrictions, extras or toppings, spiciness level, and preference for sauces on the side when a customer orders a buffalo wrap.

Step-by-step explanation:

When a customer orders a buffalo wrap, there are a few follow-up questions you might ask to ensure their order is prepared to their liking and meets their dietary needs. These questions help enhance customer satisfaction and improve service efficiency.

  • Would you like any specific side dishes with the buffalo wrap?
  • What type of tortilla would you prefer – flour, whole wheat, spinach, or gluten-free?
  • Are there any allergies or dietary restrictions we should be aware of?
  • Would you like to add any extras or toppings, such as avocado, extra cheese, or bacon?
  • How spicy would you like your wrap? Mild, medium, or hot?
  • Would you prefer to have any sauces on the side?

By asking these questions, you're able to customize the order to the customer's preferences, making sure they enjoy their meal and have a great experience at your establishment.

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