Question

Ann, a terminated employee, left personal photos on a company-issued laptop and no longer has access to them. Ann emails her previous manager and asks to get her personal photos back.

Which of the following BEST describes how the manager should respond?

A. Determine if the data still exists by inspecting to ascertain if the laptop has already been wiped and if the storage team has recent backups.
B. Inform Ann that the laptop was for company data only and she should not have stored personal photos on a company asset.
C. Report the email because it may have been a spoofed request coming from an attacker who is trying to exfiltrate data from the company laptop.
D. Consult with the legal and/or human resources department and check company policies around employment and termination procedures.

Answer 1

The manager should consult with the legal and/or human resources department and check company policies around employment and termination procedures.

Step-by-step explanation:

The manager should respond by consulting with the legal and/or human resources department and checking company policies around employment and termination procedures (option D). This ensures that the manager follows appropriate protocols and obtains guidance from relevant departments to handle the situation. In response to Ann's request for retrieving personal photos from a company-issued laptop, the manager's best course of action would be to consult with the legal and/or human resources department and check the company's policies around employment and termination procedures. It is essential to follow proper channels to ensure that any actions taken are in compliance with company policy and do not compromise data security or privacy regulations. If company policies allow, the manager can then proceed to determine if the data still exists by checking with the IT department to see if the laptop has been wiped or if there are recent backups available that might contain Ann's personal photos.