Final answer:
The Non-Disclosure Agreement (NDA) and the Master Service Agreement (MSA) are the two best documents to protect a company and ensure timely assistance from a service provider in the event of a data breach. The NDA safeguards sensitive information, while the MSA outlines the terms and services provided.
Step-by-step explanation:
The documents that would best protect the company and ensure timely assistance when acquiring incident response and forensic assistance from a managed security service provider in the event of a data breach are the Non-Disclosure Agreement (NDA) and the Master Service Agreement (MSA).
An NDA is crucial to protect sensitive data and information that the service provider may access during the course of incident response and forensic analysis. It defines the scope of confidentiality and the obligations of the service provider to protect the company's data, adhering to the Personal Data Notification & Protection Act of 2017's definition of a security breach.
The MSA outlines the terms and conditions, scope of services, obligations, and responsibilities of both parties. It ensures that the services provided will be timely and of the expected quality, and it lays out the terms for service level agreements, payment, and dispute resolution.