Final answer:
Pi Kappa Phi's strategic plan was implemented in 2018, focusing on member experience, alumni engagement, and operational growth.
Step-by-step explanation:
The Pi Kappa Phi fraternity's strategic plan, known as 7 Keys to Success, was implemented in 2018. This plan was developed to guide the fraternity's growth and operations over the subsequent years, and it emphasizes areas such as member experience, alumni engagement, chapter performance, volunteer support, communications, brand awareness, and superior infrastructure.
Member experience, for instance, refers to the cultivation of a meaningful fraternity experience for every member, whereas alumni engagement focuses on keeping former members involved and connected to the fraternity. A strategic plan like this is instrumental for organizations to navigate their development and ensure alignment with their foundational principles.