Final answer:
To give a user access to your ServiceNow dashboard, navigate to the dashboard, click the share icon, add the user with the appropriate role, and save the changes. Ensure the user has the necessary permissions to interact with the dashboard according to your organization's policies.
Step-by-step explanation:
To give a user access to your dashboard in ServiceNow, you’ll need to have the appropriate administrative privileges. Once you have the necessary rights, you can share your dashboard by following these steps: Navigate to the dashboard you want to share. Click on the share icon or the 'Share' option, typically located near the dashboard title or in the dashboard settings menu. In the sharing settings, you can add the user by their email or username, depending on your organization’s configuration. Assign the appropriate role or access rights, which might include viewer, editor, or manager permissions. Save the changes to apply the new sharing settings.
It's important to ensure that the user has the necessary roles assigned to them in ServiceNow to access the dashboard features and data they need. For example, if the dashboard contains information related to incident management, the user might need the 'itil' role or similar.