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Tools, activities, and processes that an organization uses to maintain, and/or improve the job performance of employees.

Performance management
Performance standards
Performance behaviors

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Final answer:

Performance management is a process that organizations use to maintain and improve the job performance of employees. It includes various tools, activities, and processes such as performance appraisals, performance standards, and performance behaviors.

Step-by-step explanation:

Performance management is a process that organizations use to maintain and improve the job performance of employees. It includes various tools, activities, and processes such as performance appraisals, performance standards, and performance behaviors.

Performance appraisals are formal evaluations of an employee's job performance. They are typically conducted several times a year and involve a review of the employee's performance, setting goals, and discussing any concerns or areas for improvement. Performance standards refer to the expectations and criteria for performance set by the organization. They provide a benchmark for evaluating employees' job performance. Performance behaviors are the specific actions and behaviors that employees are expected to demonstrate in their job roles.

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