Final answer:
The HR staff member should recommend a debriefing of the incident and write a memo to document it, even though the security measures worked as intended. This can help to ensure employee safety and may prompt a review of security policies.
Step-by-step explanation:
An HR staff member who observes an incident where an employee's ex-husband waits outside her place of work and then begins yelling as the employee emerges, should take proactive measures to ensure the safety and well-being of the employee and maintain workplace security. While it's true that the security measures worked as intended in this instance, preventing the individual from entering the building, it is advisable to recommend that those involved debrief the incident. This can help in understanding the full context and evaluating whether additional safety and security measures are necessary.
Furthermore, it is crucial for the HR staff member to write a memo to the HR head, documenting the incident. Documentation is essential in keeping records of any potential threats or patterns of behavior that might require legal or security interventions in the future. It is also important for the HR department to review the current security policies to see if any revisions could strengthen the safety measures.
Communication should be handled with care, decisions should be based on sound judgment, and all avenues, including speaking to a supervisor or HR, should be considered if conflict resolution is not possible. Keeping a calm demeanor and focusing on problem-solving rather than blaming is always advised in these situations.