Final answer:
The HR training manager should evaluate and adjust the organization's training program based on feedback, accident reports, and effectiveness measurements. Improving content delivery, requiring attendance for all employees, and considering an external consultant are feasible steps. Adherence to OSHA guidelines is also essential.
Step-by-step explanation:
If an organization provided training to employees to meet a safety goal but the number of injuries has not decreased, the HR training manager should evaluate and adjust the training. This involves revising the training content or delivery method, based on factors like employee feedback, accident report analysis, and the effectiveness of past training methods. A scientific approach, such as the one described in a 2003 study by Arthur, Bennett, Edens, and Bell can be employed, which considers multiple measures including reactions, learning, behavior, and results.
It is also imperative that the organization ensures the training is provided in a language and vocabulary thatemployees can understand. Moreover, following the OSHA guidelines, which include keeping accurate records, performing requisite workplace tests, and using protective equipment, are critical. If internal adjustments prove insufficient, hiring an outside consultant could provide a fresh perspective that improves training effectiveness.
Alternative Actions to Consider
- Develop new training content based on identified gaps.
- Require all employees to attend the refined training to ensure everyone has the updated information.
- Hire an outside consultant to offer insights and possibly take over the training process.
However, to determine the best course of action, the HR training manager should first assess the current training program's shortcomings and then select the option that best addresses those specific issues.