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Which best identifies the impact of cognitive barriers on risk management?

Leadership's example does not motivate good risk management practices.
Managers perceive risks in an outdated manner.
Units or functions may not communicate well with each other.
Teams are rewarded for being risk-averse

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Final answer:

Cognitive barriers such as information overload, outdated perceptions, and risk-averse cultures can adversely impact risk management by causing misinterpretation of risks or overlooking critical issues. The Target data breach exemplifies how miscommunication and cognitive overload can lead to significant organizational failures. Overcoming these barriers is crucial for effective risk management.

Step-by-step explanation:

The impact of cognitive barriers on risk management can significantly affect the decision-making process and the identification of risks. Cognitive barriers, such as information overload or groupthink, can cause managers to misinterpret or overlook critical risks, which can result in poor risk management practices and potentially significant repercussions for an organization. In the context of risk management, cognitive barriers refer to the mental processes that can hinder effective decision-making. Such barriers include outdated perceptions, poor communication between units, and a culture that rewards risk-aversive behavior. An example of the impact of cognitive barriers in a real-world scenario is the case of the massive data breach that Target experienced in 2013, where signals of a security breach were not interpreted correctly. A study by Bruno & Abraham (2012) found that the volume of decisions made by operators in a banking institution's information security center affected the accuracy of decisions. As the cognitive load increased, the operators made more mistakes, illustrating how cognitive demand can impede risk identification and management. The research demonstrates that cognitive barriers can even influence perceptions of potential collapse, as individuals may suppress open communication about sensitive or uncomfortable topics, such as the possibility of organizational failure. Consequently, to effectively manage risks, it's essential to overcome cognitive barriers by promoting open communication, seeking outside opinions, and ensuring that decision-making processes are comprehensive and involve a balanced assessment of all perspectives.

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