Final answer:
Self-service systems can reduce HR's transactional workload by allowing employees to perform tasks and access information without the need for HR assistance.
Step-by-step explanation:
The technology that can reduce HR's transactional workload is self-service systems. Self-service systems allow employees to perform tasks and access information without the need for HR assistance. This reduces the burden on HR professionals and allows them to focus on more strategic and complex tasks. For example, employees can use self-service systems to update their personal information, view pay stubs, request time off, and enroll in benefits programs.