Question

What is the first step in developing a knowledge management system?

Separating collections from connections
Inventorying knowledge assets
Monitoring both the formal and informal knowledge management systems
Choosing the technology

Answer 1

The first step in developing a knowledge management system is separating collections from connections.

Step-by-step explanation:

The first step in developing a knowledge management system is separating collections from connections. This means identifying and organizing the existing knowledge assets into distinct collections or categories. By separating the knowledge into different collections, it becomes easier to manage and retrieve information.

For example, a company may have collections for different departments or topics such as sales, marketing, or product development. This helps to categorize the knowledge and make it more accessible for the users of the system.

Once the collections are organized, the next steps can be taken, such as inventorying the knowledge assets, monitoring formal and informal knowledge management systems, and choosing the appropriate technology.