Final answer:
The greatest impact on knowledge retention when designing training for new technology systems is achieved through group discussion and structured exercises, as they encourage active engagement and practical application. Demonstration combined with hands-on practice reinforces learning and ensures the training is effective and memorable. PowerPoint lectures can support these methods as visual aids but are less effective alone.
Step-by-step explanation:
When designing training for any new technology system, activities that involve group discussion and structured exercises will have the greatest impact on knowledge retention. These approaches align well with the levels of processing theory, which posits that information processed more deeply is more likely to be retained in long-term memory. Group discussions can foster deeper understanding through elaborative rehearsal, wherein students actively engage with the material by explaining concepts to peers, asking questions, and receiving feedback. Structured exercises offer practical hands-on experience that can help consolidate learning through real-world application.
Demonstration and structured exercises are also very effective because they combine the observation of procedures and concepts with active engagement. Such activities can help participants develop procedural memory for tasks and concepts demonstrated during training. Moreover, integrating structured exercises allows learners to apply what they've observed, promoting knowledge retention through practice and reinforcement.
Reading and PowerPoint presentations may provide foundational knowledge but are often associated with more passive forms of learning, which can be less effective for long-term retention. However, incorporating the use of PowerPoint lecture slides as visual aids during group discussions or demonstrative training sessions can enhance understanding and retention by presenting key concepts and terminology.
It's important to note that the most effective training programs are those that are designed to measure learning outcomes through testing and job performance evaluations, ensuring that the learning objectives are met and that the training translates into improved job performance, productivity, and profits.