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Triage is an important step in:

a. Baseline testing.
b. Help desk activity.
c. Creating the production support team.
d. Upgrading the EHR application.

User CRS
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1 Answer

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Final answer:

Triage is most commonly associated with help desk activity, where it involves prioritizing and addressing support requests based on their importance or urgency.

Step-by-step explanation:

Triage refers to the process of prioritizing tasks or patients based on their level of urgency or importance. In the context of the options provided, triage is most commonly associated with help desk activity.

In a help desk setting, triage helps to determine the order in which issues are addressed, ensuring that critical problems receive immediate attention. It involves categorizing and classifying incoming requests or problems, and then assigning appropriate resources or priority levels to them.

For example, if multiple users are experiencing system crashes, the help desk team would triage the situation by identifying the cause and working to resolve it quickly to minimize disruption.

User Joakim Elofsson
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