Final answer:
The quote suggests that human error should be viewed as a consequence rather than a cause of a problem, considering the complexities and factors involved.
Step-by-step explanation:
The quote 'When human error is viewed as a cause rather than a consequence, it serves as a cloak for our ignorance' suggests that posthoc evaluations of error are affected by hindsight bias that masks the dilemmas, uncertainties, and demands of factors. This means that when we view human error as the cause of a problem, we tend to overlook the complex factors and circumstances that contribute to those errors. Instead, we should focus on understanding the underlying causes and conditions that lead to human error.