Final answer:
Existing XM customers can access Mobile features within Einstein through the Salesforce mobile app or a browser on mobile devices, provided their Salesforce Einstein package includes mobile capabilities.
Step-by-step explanation:
For existing XM customers, Mobile availability in Einstein is an option that can typically be found within Salesforce's Einstein Analytics platform. Businesses and organizations that use Salesforce's Einstein for their customer relationship management (CRM) systems will see mobile features integrated into the platform. By leveraging the Salesforce mobile app or through browser-based access on mobile devices, users can utilize Einstein's predictive analytics and artificial intelligence capabilities on the go.
It's important to log into your Salesforce account to access these features, where you will find them under the 'Analytics' or a similarly named tab. Make sure your Salesforce Einstein package includes mobile capabilities and that you have the necessary permissions to access them.