Final answer:
The program used to verify a customer's eligibility for Xfinity Mobile is called the Xfinity Mobile Qualification Tool. Customer service representatives use this tool to input the customer's information and determine if they meet the eligibility requirements.
Step-by-step explanation:
The program used to verify a customer's eligibility for Xfinity Mobile is called the Xfinity Mobile Qualification Tool. This tool is used by customer service representatives to input the customer's information and determine if they meet the eligibility requirements to sign up for Xfinity Mobile.
For example, the tool may check if the customer is an existing Xfinity internet customer or if they live within the Xfinity Mobile coverage area. It may also verify the customer's credit history and payment behavior to determine their eligibility.
By using the Xfinity Mobile Qualification Tool, customer service representatives can quickly and accurately determine if a customer is eligible for Xfinity Mobile.